Introduction
SolarOnn (“we”, “us”, or “our”) operates https://www.solaronn.com and provides residential and commercial rooftop solar EPC services across Jaipur and Rajasthan. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
By using our website or submitting an enquiry, you agree to the practices described in this policy. If you do not agree, please do not use the site or share personal details with us.
Information We Collect
We collect information you provide voluntarily and limited technical data generated when you browse our website. Categories include:
- Personal details submitted through contact, quote, or newsletter forms
- Communication preferences and enquiry context (e.g. residential vs commercial interest)
- Usage and device data such as pages viewed, approximate location derived from IP, browser type, and referral source
- Cookie and analytics identifiers described below
Personal Information
Personal information means data that can identify you directly or indirectly. Depending on how you engage with SolarOnn, this may include your name, phone number, email address, property location or service area, electricity bill range, and any message you send us.
We do not knowingly collect sensitive personal data beyond what is reasonably required to respond to a solar enquiry or provide requested services.
Contact Form Data
When you submit a contact form, lead form, newsletter signup, or similar enquiry on solaronn.com, we collect the fields you enter (typically name, phone, email, and message or project details).
Enquiries submitted via our contact forms are used only to respond to customer requests—for example, to answer questions, schedule a free site survey, prepare a quotation, or share subsidy and installation guidance. We do not sell form submissions to third parties.
Analytics
We use analytics tools to measure traffic, popular pages, and conversion paths (such as visits to the solar calculator or contact page). Aggregated insights help us improve service information for homeowners and businesses in Jaipur and across Rajasthan.
Analytics providers may process truncated IP addresses and device/browser data under their own privacy terms.
How We Use Information
We use collected information to:
- Respond to enquiries and provide solar consultation, quotes, and installation support
- Communicate about project milestones, net metering, subsidy documentation, and service follow-ups when you engage us
- Send newsletter or update emails only when you have opted in
- Improve website performance, content accuracy, and lead experience
- Protect against spam, fraud, and abuse of our forms and systems
- Comply with applicable Indian law and legitimate business needs
Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. Access to enquiry data is limited to personnel who need it to serve customers.
No method of transmission over the internet is completely secure. If you believe your interaction with us has been compromised, contact us promptly using the details below.
Third-Party Services
We may use trusted third-party providers for website hosting, email delivery, form handling, analytics, advertising measurement, and map embeds. These providers process data only as needed to deliver their services and are expected to maintain appropriate safeguards.
Our site may link to external websites (for example, government subsidy portals). Those sites have their own privacy practices; we are not responsible for their content or policies.
Google Analytics
We may use Google Analytics to understand website usage. Google may set cookies and process usage data in accordance with Google's privacy policy. You can learn more about how Google uses information from sites that use its services and manage preferences through Google's tools and browser controls.
Where available, we configure analytics to reduce unnecessary personalisation and to support aggregated reporting rather than individual profiling for unrelated purposes.
Contact Information
For privacy-related questions or requests, contact SolarOnn:
- Email: niceenterprises059@gmail.com
- Phone: +91 89053 46626
- Address: 26, Prem Nagar, Ajmer Rd, Purani Chungi, Jaipur, Rajasthan 302019, India
- Website: https://www.solaronn.com
User Rights
Subject to applicable Indian law, you may request access to personal information we hold about you, correction of inaccurate details, or deletion of enquiry data that is no longer required for legitimate business or legal purposes.
You may also withdraw consent for marketing communications at any time by using unsubscribe links or contacting us. We may retain limited records where needed to demonstrate compliance, resolve disputes, or complete an ongoing project engagement.
Updates to Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page indicates when the policy was most recently revised.
Continued use of the website after updates constitutes acceptance of the revised policy. We encourage you to review this page periodically.